WHAT IS YOUR RETURN POLICY?
Please note that in order to receive a refund the items must be returned;
– within 7 days from the date of invoice
– unopened & without damage to the packaging/seals
Unfortunately, we are unable to credit items older than 7 days.
Should your item be faulty, please see our Warranty & RMA section.
HOW DO I RETURN AN ITEM?
If you’re ever in doubt over your purchase, please don’t hesitate to get in contact with us. We’re here to help.
WHAT HAPPENS IF MY ITEM ARRIVES DOA OR IS FAULTY?
In the unfortunate event your items arrive with a fault, please contact us immediately and we will arrange for collection and get it sorted for you as soon as possible.
All courier costs will be covered by us.
WHAT HAPPENS IF MY ITEM DEVELOPS A FAULT?
Should the item become faulty within a 30 day period, we will cover all delivery costs both ways. Outside of that, we ask you please send it us with all original packaging and content.