FREQUENTLY ASKED QUESTIONS

How do I track my order?
Please click here to track your order with both Techfox & the courier.

How long does delivery take?
Delivery will generally take between 3 -5 days from the time that funds have cleared in our account.

How much does delivery cost?
Currently, we charge a minimum flat rate of R125. Heavier items such as cases may have an additional cost.

Am I able to collect my order?
Collection is available at our office in Cape Town and can be selected on the checkout page.

What is your returns policy?
Please see our full returns policy here.

What payment methods do you accept?
We accept credit card, Snapscan, Mobicred, and EFT. Check out our payments page for more info.