Dispatch and delivery
Delivery Illustration High Res

Q: How do I track my order?

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

To track your order, please enter your Order ID (without the #) or tracking number in the box below and press the “Track order” button.


Enter an order number e.g. 202 or enter a tracking number e.g. UA123456789

Q: How long does delivery take?

Delivery varies by region. Please see below for estimates based on area.

  • Cape Town: 1 – 2 Working Days
  • Main Centres: 2 – 4 Working Days
  • Regional Areas: 3 – 5 Working Days
  • Remote Areas: 5 – 7 Working Days

Q: What is the lead time for orders to be dispatched from Techfox?

  • Items marked as in stock with Techfox will generally be dispatched with 24 hours.
  • Items marked as in stock with the supplier will generally be dispatched in 2 – 5 days.

Q: How much does delivery cost?

Delivery is charged at a minimum flat-rate fee of R125. Heavier items such as cases and large monitors may have an extra cost added.

Q: Am I able to collect my order?

Collection is available at our office;

Unit E6B, Westlake Square
1 Westlake Drive
Westlake
7945